Whatever industry or sector a company is involved in there is one factor that is the same for all of them, it is the ability to keep their customers happy with the service or product they are providing. Without exceeding customer expectations and building a great customer relationships, no business can thrive.
At Solutions For Cleaning we realise that exceeding customer expectations and delighting them forms the basis of the company’s ethos. We know it is not just our expert cleaning service and knowledge of the cleaning industry, but the fact we take great pride in our customer service and that is what drives our success.
S4C has a unique quality control system whereby our managers are allocated a small number of contracts each, resulting in them being able to pro-actively manage your account. In the way that we have multiple contract managers that are only in charge of a certain amount of sites that are all located in a close vicinity of each other, meaning that there is always a contract manager to oversee the site and track progress.
Year upon year S4C has grown in size and because of this we have recently created the role of Customer Relations Manager that has been filled by Sandra Rafferty. Sandra has been with us since 2008 starting as a cleaner. Since then she has progressed to a Site Supervisor and Contract Manager and now she has taken up taken up the mission to cement further our partnerships with clients and key account management. She will liaise with our Contract Managers and our existing customers to make sure that a standard of excellence that has been the cornerstone of the business is upheld.
S4C offers a Premier Commercial Contract Cleaning service that strives for the highest level of service possible. We are experts in the cleaning industry and extremely flexible when it comes to cleaning any premises, whether that be a One- Off Builder’s clean, or the daily cleaning of an office complex. At Solutions 4 Cleaning we know the importance of your property to you, your employees and your customers. Here at Solutions we focus on our expertises so you can focus on yours. S4C provides the standard of service others aspire to.